Services

Your Complete ServiceNow Partner

From platform strategy to custom applications and hypercare support, AmeenX covers every aspect of the ServiceNow ecosystem. Our certified specialists deliver automation, integrations, and fixed-cost solutions that accelerate time to value and maximize ROI.

Our Productized Service Packages

AmeenX offers a suite of productized ServiceNow services built for speed, transparency, and measurable impact. Every package comes with a clear scope, rapid delivery model, and guaranteed results.

Module Implementations

End-to-end deployment following the ServiceNow methodology,
ensuring module configuration aligns perfectly with your business processes and future
growth.

Focus: ITSM, CSM, HRSD, GRC, Finance
Operations.

Integrations

Seamlessly connecting ServiceNow with monitoring systems, ERPs, HR
tools, and CMDBs via robust APIs, maximizing data accuracy and workflow continuity.

Focus: Scripted REST, Integration Hub,
Legacy System APIs.

Custom Applications

Advanced customization using Glide, JavaScript, and Angular. We
build custom Business Rules, Script Includes, and highly functional Service Portals.

Focus: Performance optimization,
maintainability, custom logic.

Automation

Designing and implementing complex process flows using Flow Designer and Virtual Agent solutions to minimize manual intervention and accelerate service delivery.

Focus: Flow Designer, Virtual Agent, RPA integration.

Hypercare Support

Critical, dedicated support immediately following Go-Live, providing rapid incident resolution, performance tuning, and crucial knowledge transfer to your internal teams.

Focus: Post-deployment stability, immediate issue resolution.

Catalog Factory

We build intuitive, user-centric Service Catalogs that maximize self-service adoption, standardize request fulfillment, and streamline approval chains.

Focus: User Experience (UX), Workflow Structuring, Variable Sets.

Our 5-Stage Implementation Lifecycle

  1. Discover – Deep dive into current processes, requirements gathering, and establishing success metrics.
  2. Design – Architecting the solution, defining data models,integrations, and customization blueprints.
  3. Build & Configure – Agile development, configuring modules, developing custom code, and iterative sprints.
  4. Test & Validate – Rigorous testing (UAT, performance, security) and defect resolution before Go-Live.
  5. Deploy & Hyper Care – Successful deployment, knowledge transfer, and dedicated post-launch stabilization support.

Ready to Start Your ServiceNow Project?

Speak with our certified experts and get a tailored proposal within 24 hours.

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